Privacy Policy

1. Purpose of the Privacy Policy

This Privacy Policy aims to inform visitors to the POLYFLAME EUROPE website (www.polyflame.com) about how their personal data is collected, used, and protected.

2. Role of POLYFLAME EUROPE

As the Data Controller, POLYFLAME EUROPE determines the purposes and means of processing your personal data collected through this website.

3. Collection of Personal Data

Personal data may be collected:

– Directly through forms:

• Business contact form (intended for B2B customers);
• Job applicant contact form (HR contact form).

– Indirectly through:

1. Cookies: These allow us to collect browsing data and provide personalized advertising. For more details, please refer to our Cookie Policy.
2. Business partners: They may provide us with information about you, such as your contact details or purchasing preferences.
3. Recruitment platforms: If you apply through recruitment websites or professional social networks (LinkedIn, Indeed, etc.), certain data may be collected to facilitate the recruitment process.

4. Purposes and Retention Periods of Personal Data

The table below summarizes all processing activities for which POLYFLAME EUROPE may use your personal data.

5. Recipients of Collected Personal Data

The personal data collected may be shared with the following categories of recipients, in compliance with applicable regulations:

Within POLYFLAME EUROPE

Your personal data is processed by authorized employees of POLYFLAME EUROPE.

Outside POLYFLAME EUROPE

Several categories of third parties listed below may have access to your personal data. Only the personal data strictly necessary for their purposes is shared.

• IT Service Providers: We use subcontractors for website hosting and maintenance.
• Marketing Service Providers: Specialized agencies may be engaged for data analysis or advertising campaign management.
• CRM and Email Communication Tools: Your data may be stored in tools used for customer relationship management and communication purposes.

We ensure that these processors are contractually bound to implement a level of personal data protection equivalent to ours and compliant with applicable data protection regulations.

Specific Cases of Data Sharing

POLYFLAME EUROPE undertakes not to transfer your personal data to service providers unless:

1. You have given your prior consent for such sharing;
2. The sharing is necessary for the provision of the products or services you have requested;
3. A competent judicial or administrative authority requires disclosure of the data.

6. Transfers Outside the European Union

We strive to keep your personal data within the European Union. However, some services we use may involve transfers of data outside the EU.

Given the importance we place on the security and confidentiality of your data, we ensure that any such transfer is made either:

• To a country recognized by the European Commission as providing an adequate level of data protection; or
• To a country that does not provide an adequate level of protection, provided that the transfer is safeguarded by appropriate mechanisms, including the European Commission’s Standard Contractual Clauses (SCCs), which have been recognized by the French Data Protection Authority (CNIL) as ensuring an adequate level of protection for privacy and fundamental rights.

7. Your Rights Regarding Your Data
8. a) Right of Access

You may request and obtain information regarding the personal data we hold about you.

1. b) Right to Rectification

You have the right to request the correction of inaccurate or incomplete personal data.

1. c) Right to Erasure

Also known as the “right to be forgotten,” this right allows you to request the deletion of your personal data, except where retention is necessary:

• To comply with a legal obligation;
• For the establishment, exercise, or defense of legal claims.

1. d) Right to Restriction of Processing

You may request the restriction of the processing of your personal data under certain circumstances:

• While we verify the accuracy of data you have contested;
• Where the processing is unlawful and you oppose erasure;
• Where we no longer need the data, but you require it for legal claims;
• Where you have objected to processing and verification of overriding legitimate grounds is pending.

1. e) Right to Data Portability

You may receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another organization.

1. f) Right to Object

You have the right to object to the processing of your personal data on legitimate grounds, unless compelling legitimate grounds justify continued processing.

Where processing is based on your consent, you may withdraw that consent at any time.

1. g) Right to Lodge a Complaint with the CNIL

You also have the right to lodge a complaint with the French Data Protection Authority (CNIL), the competent supervisory authority (www.cnil.fr).

8. Exercising Your Rights

You may submit your requests using the following methods:

By post:
POLYFLAME EUROPE
23 Allée du 1er Mai
77183 Croissy-Beaubourg
France

Online:
You may exercise your rights by completing the form available at the following address:

https://login.mission-rgpd.app/moovapps/easysite/workplace/demande-droit?token=VUU5TVdVWk1RVTFGUlZWU1QxQkY%3D&lg=fr

POLYFLAME EUROPE will respond within one month of receiving your request. This period may be extended by an additional two months where necessary, taking into account the complexity and number of requests received. In such cases, you will be informed accordingly.

9. Changes to This Policy

This Privacy Policy may be updated from time to time.

Last updated: January 2, 2025.